“I was on the verge of homelessness and throughout the many places I had been calling each day and crying, I got scheduled for a telephone appointment with you, Mohammad, via the Ajax Welcome Centre. You were the only person to have gone that extra mile on my behalf.
Today, I am honoured to state that my son and I have successfully been accepted into a shelter and are receiving support on the path to independence. You also caused me to understand and motivated me on how to get involved in volunteering. I would like to express a heartfelt thank you to you for the pivotal role you played in my journey thus far.”